Terms & Conditions
Qualifications Register is the property of Stonebridge Associated Colleges. Stonebridge Associated Colleges is the trading name of Stonebridge Associated Colleges Ltd, Registered in England and Wales, No.3913572.
Stonebridge Associated Colleges
42 Ocean View Road
Terms applying to all of our client agreements
In consideration of the agreements made herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, each party shall agree as follows:
For the purposes of these terms:
Headings; Number and Gender. The headings of sections and paragraphs are inserted for convenience only and shall not be deemed to constitute part of this agreement or to affect the construction thereof. The use in this agreement of singular, plural, masculine, feminine and neuter pronouns shall include the others as the context may require.
'We' and 'us' means Qualifications register, who will provide the services to you.
'You' means the student or member receiving the services.
'Course' means a distance learning course orCPD course designed and developed by us including all revisions and updates to such course as we may make from time to time.
'Course Materials' means the physical materials relating to any one course, together with all revisions and updates made by us from time to time, which may be in any format and which are required by the student to complete the course.
2. Your Responsibilities
We affirm that the course materials will meet a satisfactory level of quality; however, we do not affirm that they will be error free. You are responsible for inspecting the course materials and informing us about any oversights as soon as is reasonably possible following delivery.
We place no time limits on you to complete your course, so you can take however long you need, whether that be 2 months or 2 years. However, we encourage students to complete their course within 12 months in order for the course to remain current and for you to stay motivated. If you are intending to take leave from your course for a period of 6 months or longer you are required to notify us in order for us to honour this policy of 'no time limits'. If you fail to notify us, continuation of your course will incur a £40 reactivation fee.
However Full members should be aware of their CPD requirements, completing their CPD at the required rate as per the CPD Charter. Failure to complete CPD at he required rate could mean Full Member status is not maintained.
You are required to notify us, either in writing at our registered address or by telephone, of any changes to your postal address.
3. Transferring CPD Course
We retain the sole discretion concerning whether you may transfer to another course offered by us. To request a course transfer you must send a signed, written request via recorded delivery to the Cancellations and Conversions Department at our registered address. We will treat all justifiable requests as compassionately as possible.
If we agree to the course transfer, the total fees paid towards the discontinued course will be offset against the cost of the new course. However, we will require that if the new course fee is greater than that of the discontinued course, the balance should be paid in full along with a standard £40 transfer fee.
You have a right to appeal the outcome of an assessment on the grounds that you do not agree with the assessment decision or that the assessment procedures have not been carried out properly. If you wish to appeal, you must submit written notice to the Faculty Manager at our registered address within five days of receiving notification of the grade or assessment. Your notice must include your intention to appeal and the grounds for appeal. You must also then provide a full case, in writing, within a further fourteen days.
The Faculty Manager will review the submission and assessment material with the Internal Verifier and Quality Manager for the final grading. Their decision is final and you will be advised of the outcome in writing.
For a copy of the appeals policy and procedure, please send a written request to the Administration Department at our registered address.
5. Disclaimer of Warranties and Limitation of Liability
We warrant that we will carry out the service to you with a reasonable level of care and skill.
If you require any changes to these terms, please request such changes in writing to the address above.
Any liability under any agreement between you and us shall be limited to any sums paid by you to us.
None of the conditions or provisions of this Agreement shall be held to have been waived by either party, except by an instrument in writing signed by a duly authorised officer or representative of each party. The waiver by either party of any right hereunder or the failure to enforce at any time any of the provisions of this Agreement, or any rights with respect thereto, shall not be deemed to be a waiver of any other rights hereunder or any breach or failure of performance of the other party.
We reserve the right to refuse enrolment on any of the courses we offer.
If you are using a credit agreement and paying for the services by instalments, you agree to pay the instalments promptly and on the dates specified in the credit agreement, irrespective of the speed at which you are studying. If you are issued with a new card, please notify us as soon as possible so that we can update our records. If you are paying by instalments and your card is declined or you miss a payment for any other reason, we will notify you by email and then letter, and your course account will be locked.
All copyright and other intellectual property rights relating to the course materials are either owned by or licensed to us. Copying, adaptation or any other use of all or any part of the course materials without our express permission is strictly prohibited.
9. Other Terms
If at our discretion we afford you any relaxation of these terms, this shall in no way affect our rights under these terms and conditions.
This Agreement shall be interpreted in all respects in accordance with the law of England and Wales. The parties hereby submit to the exclusive jurisdiction of the English courts for the determination of any question or dispute arising in connection with this Agreement.
If the whole, or any part, of any clause(s) of this Agreement is or becomes invalid for any reason, that invalidity shall not affect the validity of any other provision.
All courses are available to be purchased in non-tutored book format for 90% of the course fee as listed on this website.
In accordance with the Consumer Protection (Distance Selling) Regulations 2000, you may cancel your course anytime within fourteen working days after you receive access to your your course materials.
To cancel your course you must send a signed, written notice via recorded delivery to the Cancellation and Conversions Department at our registered address (cancellations by telephone will not be accepted). You must also return your course and all related course materials in their original packaging to us at your own cost and risk, and in resaleable condition. We strongly encourage you to send the course materials by recorded delivery so that you can track the return. Upon receipt of cancellation notice and returned course materials at our registered address - and provided the course materials are, at our sole discretion, in resaleable condition - we will process the refund due to you within thirty days of our receipt of your written notice of cancellation.
11. Data Protection
We are registered with the Data Protection Office, No. X3631966, and are committed to protecting your privacy and keeping your personal information secure. We will not disclose your details to any person, unless you have given your consent or we are compelled to do so by law, or in response to a valid, legally compliant request by any law enforcement agency or government authority.